Vinted Users Express Anger Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
